Currently there is no minimum, please see the delivery page though for more information.

Unfortunately, not at this time, we take great care in delivering our items in pristine condition. 

You can browse and place an order Online 24/7.  Our normal hours of operation are Monday – Friday 10am – 5pm  and Saturday – Sunday 12pm – 4 pm where you can speak to a staff member directly.

Rental Prices are for 3 Days.  We may delivery between 1-3 days before your event, and pickup 1-3 days after your event, unless specifically requested.

Standard Delivery:

• Deliveries & Pick-Ups are Scheduled Anywhere From 1-3 Business Days from Event Date

Standard Delivery: 25 feet from delivery vehicle.

If the delivery involves steps, an elevator, or is greater than 25 ft from where we can park our delivery vehicle, there is an additional fee of $150 per hour.

If you would like your items setup, see the FAQ entitled “Can I have my items setup by your staff?”

Yes we offer that. Normal delivery is to the address of the home or business 20 feet from our vehicle.  We can also setup linens, plates, flatware, glassware, umbrellas, and heaters, please ask us but if you would like your items setup, there is an additional fee. 

Setup : Chairs – $1 each.

Break Down : Chairs – $1 each.

Setup & Break Down : Chairs – $1.90

Setup : Tables – $3 each.

Break Down : Tables – $3 each.

Setup & Break Down : Tables – $5.80

The damage coverage waiver is 10.5% of the total order.  It is not insurance but covers accidental damage to equipment. The damage waiver does not cover any missing items and it cannot be removed after the order is placed. See Item 17 of the terms and conditions.

The balance of your total is due 14 days prior to scheduled event.

If event date is less than 14 days away at time of order, full payment is due.

Absolutely, we can accommodate changes up to 2 weeks prior to your event date.

If adding to your order with less than 2 weeks to your event date, we will try our best to make the change if items are available.

During the checkout process online, you will be required to acknowledge and accept the “Terms and Conditions” prior to submitting your order. It can also be found here TAC | Los Gatos Event Rentals

CANCELLATION POLICY

“100% Refund*” if cancelled within 24 hours of placing order. *”minus a 4% processing fee of the order total”

“70% Refund” if cancelled at least 14 days before scheduled event.

**Cancellations made 13 days or less to scheduled event are non-refundable.

**At the discretion of Los Gatos Event Rentals, although the payment is non-refundable if cancellation is made 13 days or less, we will attempt to work with customers regarding rescheduling for a future date, no more than one year from original event date.

We accept all major Credit Cards, Zelle, or Cash.

All Credit Card transactions are processed through Booqable using Stripe or PayPal.

Booqable Security Assessments and Compliance

If you want to pay with Zelle or Cash, please call us to place your order.

No credit card information is stored on our site. Our Payment Providers are PCI DSS Compliant. 

Zelle® App Privacy Notice

Simplified PCI compliance with PayPal

What is PCI DSS compliance? Stripe

All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons can obtain plain text card numbers but can request that cards are sent to a service provider on a static allowlist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment, and doesn’t share any credentials with Stripe’s primary services including our API and website.

Yes.  We will provide the contact number for our after-hour Staff Member(s).