FAQS
Standard Delivery & Pick Up Hours of Operation are Monday – Friday 10am – 3pm
Rental Prices Are for 3 Days & The Order Minimum Required for Delivery & Pick Up is $300
Delivery & Pick Up fees are Calculated by Distance in Miles
Delivery Rates:
- Up to 5 Miles $50
- Up to 10 Miles $115
- Up to 15 Miles $175
- Up to 20 Miles $230
- Above 20 Miles call for delivery quote
Need it Delivered outside of Business Hours?
Exact Time & Day Delivery Fee is $200 in addition to delivery by distance rate
Hours of Operation
You can browse and place an order 24/7. Our normal hours of operation are Monday – Friday 10am – 3pm where you can speak to a staff member directly.
How long is the rental period?
Rental Prices are for 3 Days
Can I have my items setup by your staff?
Yes we offer that. Normal delivery is to the address of the home or business, but if you would like your items setup, there is an additional fee.
If the delivery involves steps, an elevator, or is greater than 20 ft from where we can park our delivery vehicle, there is an additional fee of $150 per hour.
Setup : Chairs – $1 each.
Break Down : Chairs – $1 each.
Setup & Break Down : Chairs – $1.90 each.
Setup : Tables – $3 each.
Break Down : Tables – $3 each.
Setup & Break Down : Tables – $5.90 each.
What is the Damage Coverage Waiver?
The damage coverage waiver is 10% of the total order. It is not insurance but covers accidental damage to equipment. The damage waiver does
not cover any missing items and it cannot be removed after the order is placed. See Item 17 of the terms and conditions.
What is the Cancellation Policy?
100% Refund within 24 hours of placing order, minus a 4% processing fee of the order total.
70% Refund if cancelled before 10 days of scheduled event.
Cancellations made 10 days prior to scheduled event are non refundable.
When do I need to pay for the remainder of the balance?
The balance of your total is due 10 days prior to schedule event.
What types of payments do you accept?
We accept all major credit cards, Zelle, or Cash.
If you want to pay with Zelle or Cash, please call us to place your order.